Order Processing & Shipping Policy

Order Processing & Shipping

At PEPPYDEPOT.com, we strive to ship all orders within 24 to 48 hours of purchase. Our team processes and fulfills orders five to six days a week to ensure fast turnaround times.

All shipments are sent via USPS Priority Mail, providing tracking and delivery within an estimated 2–5 business days in the United States. Please note, shipping times may vary based on location, postal service workload, and holidays.

Once your order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by the postal service, weather conditions, or incorrect shipping information provided at checkout.

Return & Exchange Policy

We accept returns or exchanges on products that meet the following conditions:

• The item is unopened and unused.
• The item was incorrectly sent or received in error.
• The return is requested within 15 days of delivery.

To initiate a return or exchange, please contact our support team at peppydepot205@gmail.com with your order number and details. Returned products must be shipped back at the customer’s expense unless the error was on our part.

Once received and inspected, eligible returns will be refunded to the original payment method or exchanged per your request.

Important Notes

• We do not accept returns on opened, used, or tampered products.
• Shipping fees are non-refundable.
• All sales are final after the 15-day return window.

Thank you for trusting PEPPYDEPOT.com. We appreciate your business!